Privacy Statement

What your personal information is

Personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.

What sensitive information is

• Sensitive information is a special category of personal information. It includes information or opinion about your:
• membership of a professional or trade association or membership of a trade union;
• criminal record;
• health or disability (at any time);

It includes personal information collected to provide a health service.

There are other types of sensitive information; but they are generally less relevant to work and pre-work situations. Sensitive information can, in most cases, only be collected with your consent. We will only collect information that is necessary for the proper performance of our tasks or functions. We do not collect or use personal or sensitive information for the purposes of unlawful discrimination.

Who will be collecting your personal and sensitive information

Your personal and sensitive information will be collected by Beat Medical Pty Ltd for its own use and on behalf of our clients who might require access to your personal and sensitive information in connection with your work placements.

How to contact us

If you wish to contact us about your personal or sensitive information you should contact Shaun Hughston (Privacy Coordinator) during normal office hours which are 0900-1700, Monday to Friday.

If you need to contact us about your personal or sensitive information urgently outside normal office hours you should contact Shaun Hughston on 1800 633 505.

How your information will be collected

Personal and sensitive information will be collected from you directly when you fill out and submit one of our application forms or any other information in connection with your application to us for work.

Some laws such as taxation law, immigration law and laws for the protection of certain classes of people (such as children or the elderly) may require that we collect certain types of information from you.

Our website, email systems and other technology record information about all site visits or messages sent to us.

The information is recorded automatically and may include:

• The IP Address of your computer
• The date and time
• The information you requested
• Any information you sent us (such as an email)
• The referring page from where you initially entered our website
• The session identifier of your last visit to our website

Personal and sensitive information will also be collected when:

• we receive any reference about you;
• we receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body;
• we receive the results of any competency or medical test;
• we receive performance feedback (whether positive or negative);
• we receive any complaint from or about you in the workplace;
• we receive any information about a workplace accident in which you are involved;
• we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved;
• you provide us with any additional information about you.

How your information will be used

Your personal and sensitive information may be used in connection with:

• your actual or possible work placement;
• your performance appraisals;
• our assessment of your ongoing performance and prospects;
• any test or assessment (including medical tests and assessments) that you might be required to undergo;
• our identification of your training needs;
• any workplace rehabilitation;
• our management of any complaint, investigation or inquiry in which you are involved;
• any insurance claim or proposal that requires disclosure of your personal or sensitive information.

Your personal and sensitive information may be disclosed to…

• potential and actual employers and clients of Beat Medical Pty Ltd
• referees;
• our insurers;
• a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information;
• a Workers Compensation body;
• our contractors and suppliers – e.g. our I.T. contractors and database designers
• any person with a lawful entitlement to obtain the information.

If you do not give us the information we seek

If you do not give us the information we seek:

• we may be limited in our ability to locate suitable work for you;
• we may be limited in our ability to place you in work.

You can gain access to your information to correct it if it is wrong

Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.

If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.

If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.

If you wish to exercise your rights of access and correction you should contact our privacy coordinator, whose details are shown above.

In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.

Commercial Email Information

Receiving emails from Beat Medical

Any commercial electronic message you receive from Beat Medical must have been sent with your prior consent. We will, from time to time, send you messages relating to our business and industry which you may be interested in. The consent condition is also referred to as the ‘opt-in’ condition. There are two possible types of consent that may apply: • you may give express consent; or • consent may be inferred from your conduct and ‘existing business or other relationships’ In any case, you can withdraw your consent simply by unsubscribing, or by contacting the message sender and asking them not to send you any further messages.

Express consent

Examples of situations where you may be giving your express consent to receiving future commercial electronic messages include instances where:

• you specifically request such material (either verbally or in writing) from the sender
• you voluntarily add your electronic address to a mailing list, where it is clearly understood that the business collecting your information may send you future commercial electronic messages at that address
• you voluntarily provide your electronic address to a business over the telephone, where it is clearly understood that the business may send you future commercial electronic messages at that address.
• you voluntarily enter into an agreement to have your electronic address provided to third parties for marketing purposes.

Inferred consent

Consent may also be inferred from your conduct and ‘existing business or other relationships’. This ‘inferred consent’ generally falls into two categories: where your work-related electronic address has been conspicuously published; and where certain types of pre-existing business relationships exist. In both cases, conditions apply.

Conspicuous publication of your work-related address

Your consent may be inferred when: • you conspicuously publish your work-related electronic address in the public domain (e.g. on a web site or brochure), without stating clearly that you do not wish to be sent commercial electronic messages at this address and it would be reasonable to assume that the address was published with your consent. For inferred consent to apply, the commercial electronic message must be directly relevant to your work. Note that: o your consent can not be inferred from the mere fact that you have published your electronic address on a web site. o your consent can not be inferred from the fact that you have published your electronic address in an online environment that is not generally available to the public, for example a chatroom or subscriber web page o your consent can not be inferred simply from the fact that your address has been published in a public resource such as the Yellow Pages or the Electoral Roll If you want to make it clear that you do not give consent to receiving commercial electronic messages, place words to this effect next to your address on the web site. For example: ‘No spam’ or ‘no unsolicited commercial email’.

Pre-existing business relationships

In certain circumstances, your consent to receiving commercial electronic messages may also be inferred where you have a pre-existing business or other relationship with an organisation, and as part of that relationship you have knowingly given them your electronic address. Examples of situations where despite your having a pre-existing relationship with a business, your consent to receiving commercial electronic messages from them cannot be reasonably inferred include merely: o buying a tee-shirt or groceries from a shop o attending a concert, performance or movie o using a brand of ubiquitous software o making a purchase or transaction as an anonymous entity

Withdrawing consent

You can withdraw your consent to receiving future commercial electronic messages from Beat Medical simply by contacting the sender and stating that you no longer wish to receive messages from them. Your withdrawal of consent is to take effect in five business days. The sender of the original message must honour your withdrawal of consent within this specified time, and should not send you any further commercial electronic messages.

Complaints

Complaints relating to Beat Medical emails can be made to Shaun Hughston (Privacy Coordinator) by email shaun@beatmedical.com or telephone 1800 633 505.